These questions are not necessarily frequently asked at all... It may just be that we feel the question is of sufficient importance/general interest that it warrants a mention. Or it may just be an excuse for us to illustrate a feature of the hosting systems.

Send any further questions to support@precisium.com.au

• How do I make changes to my site configuration or email setup? / Is there a "Configuration-Panel system"?
• Where can I view my website's 'hits' or visitor statistics?
• Is Precisium a reseller for someone, or do you own your own servers?
• What timezone do the servers use?
• What nameservers should I use to delegate my domain name?
• Why are there so few Frequently Asked Questions ??

• 1) How do I make changes to my site configuration or email setup? / Is there a "Configuration-Panel system"?
  Using the owner account <youraccountid>.admin you can:
  • make password changes
  • view email configuration
  • manage files - edit code or webpages directly in your browser
  • add/manage MySQL databases
  • view graphical web site statistics - including search engine query terms
  
  Login at http://configpanel.com
  Changes can also be made by emailing your request to support@precisium.com.au
  
  
• 2) Where can I view my website's 'hits' or visitor statistics
  There is a 'Logs & Statistics' section within the configpanel at http://configpanel.com
  Here, you can view the Awstats graphs and bandwidth reports, including information such as what search terms have been used to find your site, and what other websites link to your pages.
  There are also zipped logfiles available for download so that you could run your own analysis tools if desired.
  
  
• 3) Is Precisium a reseller for someone, or do you own your own servers?
  We (Precisium) run our own webservers, mailservers, and DNS servers but for certain services we may utilize 3rd party systems.
  webpub.net, junctionworld.com, configpanel.com and 11email.com are domains which Precisium uses as part of the web-hosting and email services. The primary servers are located in in Sydney Australia.
  
  
• 4) What timezone do the servers use?
  The servers are set to Coordinated Universal Time (UTC). Reports for your site can be output at a specified UTC offset (e.g +10 for Sydney Australia) if requested.
  
  
• 5) What nameservers should I use to delegate my domain name?
  Configure your domain name to use the servers:
  
  

  203.41.242.67		ns1.webpub.net
  203.35.226.196		ns2.webpub.net

  
  You are welcome to request assistance in performing delegations - just email us at support@precisium.com.au
  
  
• 6) Why are there so few Frequently asked questions ??
  This page is just an attempt to answer some of the basics. We may add to it and rearrange it over time, depending on what sorts of queries we receive.
  We will of course be happy to answer any questions by email at support@precisium.com.au.
  You can also phone on +61 02 99668228
  
  See also our Email FAQ & Uploading FAQ.